Appboy is a marketing platform for sending app messages to users. It has 2 primary components: the mobile SDK and the dashboard. The Mobile SDK integrates with the app to provide app messaging capabilities, such as sending an In-App Message, Push Notification, Emails, and News Feed to users. The dashboard is the heart of the application from which marketers can send marketing campaigns (through the various messaging channels) and to analyze and track user actions and behaviors.
My Role: UI/UX
A New Dashboard
During my 2+ year tenure at Appboy, the dashboard had overseen a massive overhaul, with all new product features and UI/UX, to empower app marketers.
The primary target audience is mobile marketers who are responsible for creating and generating mobile app marketing campaigns to engage and better understand their customers, leveraging across different sectors and industry.
These are the end users of the mobile app, leveraging app users from across different app sections and industry, users ranging from young to old, of varying degrees of understanding mobile usage.